Random Access Memories

September 20, 2010

My Negative Pwnboxer review

by @ 8:34 am. Filed under Personal, Reviews, Technology

So I decided that if I was going to let my girlfriend drag me back into WoW I was going to play with at least 2 toons i a team. Hence I would need some control software for this functionality.

I stumbled around and didn’t really find much information regarding the different software packages out there and how they compare with each other. I ended up going for “Pwnboxer”, which I have ended up regretting.

It does have a rather simple setup, and does simpler operations like cloning keystrokes well and laying out window locations and setting CPU affinity. What I didn’t realize is several other software packages do that too, and do it much better.

My list of issues, gripes, etc. (Which has gotten more and more negative as I dug around looking for details on the software and it’s author)

#1 Only videos for setup and information. Not only is this impossible to use if someone is deaf, but it’s also quite hard to search for a specific piece of information. Pwnboxer has no written documentation at all, no database of bug reports, nada.

#2 No contact information on their website. This should have been a huge red flag for me. The only way to get in touch with the person that wrote the software is to post on another forum that is not owned by Pwnboxer and hope you get a reply.

#3 The affiliate system and it’s advertisement. When you start Pwnboxer you get a “Message of the day” that pops up. It tells you about the latest patch (7 months ago at this point) and asks you if you “Want to earn $$$ promoting Pwnboxer?”. Uh, no, I don’t, I already paid for the software so I would just like this blatant advertisement to go away. But you can’t shut this off, this is behavior I expect from shareware, not retail software.

#4 The issues. I could never use the “Mouse Broadcasting” to clone my mouse on all the other screens, it would cause the screens to break from their set locations and spread all the way across both of my monitors. This was not high on my list of priorities at the time, but I later found I needed that to work. Which is something their competitors software did straight out of the “box” without any issues.

#5 Screen placement. For some reason Pwnboxer does not like to accept how big I want my screens to be. I would repeatedly put in “720×450” and it would change it to “719×448” or something, leaving annoying gaps between the screens. The most maddening aspect was that this behavior was random, neither the times it did it nor the numbers were the same twice.

#6 No program control functionality when you are inside WoW. IE. I couldn’t set different things in Pwnboxer to be controllable inside WoW. Well, I suppose maybe I could but I couldn’t check for that on their documentation could I?

#7 Well, so I went digging around and found multiple Pwnboxer reviews that I had seen before, but oddly I had never noticed they were ALL positive, with nothing negative to say about the software at all. Interestingly enough they also have Clinkbank links from them to the affiliate program, so that when a user clicks through and buys the reviewer gets a cut of the purchase. Does that seem unbiased to you?

Disagree? Ok, count the number of comments on the reviews you find. Hrrm, Seems most don’t even allow comments, the others don’t have any comments. Doesn’t that seem just a tad odd to you?

#8 No trial option. If you want to see what the software is like you have to cough up money in advance.

#9 The author is apparently shunned by the multiboxing community. Something I did not know to begin with. If you look around you will find that Pwnboxer is not listed on dual-boxing.com. Nor is it listed alongside other multiboxing software like Keyclone or ISBoxer. Now I don’t know why exactly, but it raises another red flag in my mind.

I think the authors own words help sum up the basis of my complaints nicely:

“These days I can say that there are tens of thousands of people using Pwnboxer”

Which at 35$ per yearly subscription is $700,000.00 gross. And yet his support system?

“I’m trying to close resolved support threads to keep me on target with helping people out, so if you (or anybody else reading this) encounters a problem, please feel free to post what it is.”

Color me unimpressed with the support given for that level of profit. Perhaps that many users are just a few too many for one person to support directly? Perhaps he should put some of that money into making his product feel more like retail software that is worth paying for? I still have 10 months of my subscription, go ahead, impress me, I dare ya.

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