Random Access Memories

Trek-tech, part 1

by Lasivian @ 12:46 pm. Filed under Business, Personal

So I called Trek-Tech (The folks that made my tripod) and explained I had a broken Versamount.

They asked me “Where should we send a replacement?”. No confirmation of purchase, no having me send back the broken part.

I’m cautiously optimistic, I won’t be shocked if they send me some small parts to try and fix it (Which I can’t do since the screw is broken inside) but at least they were nice and I won’t mind calling them back again if they send the wrong thing.

I’ve been very happy with the trekpod in general, it’s been so much nicer than lugging around a full size tripod.

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February 5, 2008